Free shipping on orders over $100* 

Frequently Asked Questions 

What fitbit technology is compatible with Britkali?

Presently the Fitbit flex 1 and 2 are compatible with our jewelry collection. Please note, the Fitbit Flex is sold separately and we are not affiliated with Fitbit. 

We also recently added leather watch straps for the Fitbit Blaze as well as the Apple watch.



Why is the metal plating fading?

Plating naturally fades over time from exposure to oils in the skin and the environment. If the appearance of the bracelet drastically changes in a short period of time, please contact us (Britkali@gmail.com).



How do I maintain my rope cording?

We use 100% nylon rope which is highly durable and can be worn in any environment. To keep your rope clean, simply hand-wash with a mild detergent and warm water.



Where do we ship?

We are able to ship Internationally. However, please be aware all shipments outside the US will take approximately 2-3 weeks to ship.




When will my order ship?

Any new orders will be shipped within 5-7 business days.



What is your return policy?

Customers can return the product within 30 days of purchase to receive a full refund in the original form of payment. After 30 days, customers will be issued an in-store credit that can be used at any time in the future. Customers are responsible for return shipping cost.



What is your privacy policy?

Your information is considered confidential and will not be sold, shared or rented to any third party. For full policy go to: www.britkali.com/privacy-policy



Are you affiliated with Fitbit or Apple?

No, we are a big fan of their great products and have built our line to fit it exclusively. We are not however, affiliated with them in any way.



How do I contact Britkali ?

Go here to get started: www.britkali.com/contact-us